How to Set Up and Use Google Authenticator

Google Authenticator provides an extra layer of security for your online accounts through two-factor authentication (2FA). This guide will help you set it up and use it effectively. 

Setting Up Google Authenticator with StorebrandID:

  1. Download the App:
  2. Login with StorebrandID credentials to pages. After verifying your email, you will be asked to set up Mobile Authenticator application.
  3. Open the App:
    • Tap “Get started” to start the setup process.
  4. Set Up Account:
    • Click a plus icon or “Add a code” button and pick “Scan a QR code” (requires camera permission) to add your account. Place QR code within the lines presented in the app so it gets scanned.
  5. After scanning the QR code, the app will add a new account and will generate one-time codes. These codes are time based, after code expiration, new code is generated. Type generated code into the “One-time code” field in the form and continue the process.
  6. Link to Your Account:
    • You can use the app as a guest, but it is highly recommended, that you link the app with your Google account. This way, you won’t lose your access, after changing mobile device. In order to link your account, click “Sign in” and pick an account from list, or register new one. 

Using Google Authenticator: 

  1. Accessing Codes:
    • Open the app to view your 6-digit code. This code refreshes every 30 seconds.
  2. Logging into an Account:
    • After entering your username and password on a site, you'll be prompted for a code. Open Google Authenticator and enter the current code displayed.


  • If codes are not working, try syncing the time in the app settings → Time correction for codes -> Sync now.
  • If you lose access to the app, contact customer support. 

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